Personal IT,
done right and
kept that way.
You've got a full-time job. Your tech shouldn't feel like a second one. We set up your devices, accounts and home network properly, then stay on to keep them secure and running.
Building a real foundation, not another patch.
Sound familiar?
A different password for everything, and you remember none of them.
The family computer that's "been slow for a year."
A new phone, a new PC, or a parent's first laptop, and no one to set it up right.
Wondering if that email is a scam, or if your antivirus is even working.
Buying tech off a sponsored review, then realizing it wasn't built for how you actually use it.
A one-time fix that breaks again three months later.
Your tech deserves a patch foundation.
Most help fixes the symptom and leaves. We build it right and keep it that way.
Not another patch. A permanent solution.
Assess
We review your devices, accounts and network, and find what's weak before it becomes a problem.
Build
We set everything up the right way. Security first, in your name, fully documented.
Maintain
We keep it updated, monitored and supported, so it stays fixed.
Everything in one plan. No surprise invoices.
Ongoing peace of mind for your household, with a real person behind it.
Essentials
For individuals and couples · up to 2 people
Family
For households · up to 5 people
Replies within 1 business day. Same-day for urgent security issues.
Everything is in your name. We just keep it running. Nothing is ever held hostage.
Done right the first time.
Flat rates, no surprises. Care Plan clients get 15–25% off.
Founder · Permanence
Hi, I'm
// preferred_name = "Jon"
Over a decade in computers and software, from supporting and securing systems in diverse environments to building custom tools for small businesses.
Permanence is built on a simple idea: if I set it up, it should stay right.
Quick answers
Do you come to my home?
Remote first, so most things get fixed fast without a visit. On-site across the Bay Area when it's needed.
What if I just need one thing fixed?
We offer one-time setups too, but the Care Plan is where the real value is.
Do you work with small businesses?
Of course! Let's connect and see where I can bring value, so you can focus on what you do best.